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06 Nov

Valuegraphics + Intentional Event Design Ep 11 Customer Journey

  • By Tahira Endean
  • In The Blog
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Customer Journey by values applied to events

Rank ordering our decisions is a skill set required for solving complex event design challenges and it is just one of the many concepts David Allison and I explore in this nearly final episode in our series of 12 x 12 minute episodes. Understanding how to invite in your brainstormers, the values and personalities they bring into the session and how to use values based data that is available to ensure you come out with the best results is critical knowledge, delivered with a storytelling vibe. If understanding how to ask ‘beautiful questions’, collect data that matters and turn it into useful insights, and present these to your clients to get buy-in is something that interests you, this is an episode you will enjoy – all delivered in 12 minutes!

Tags:CEDCertified Event Designercustomer journeycustomer serviceEmpathy Mappingevent designincentive travelintentional event designValuegraphics
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Tahira Endean

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